Privacy Policy – ShortIQ

Information We Collect

We collect account information such as email address, authentication data, subscription status, and billing identifiers. We also collect service usage data, including short links created, analytics events, and campaign metadata.

• Account details (email, password hash, role, plan data)
• Payment references from third-party billing processors
• Usage data (link activity, click analytics, referrer and device context)
• Technical data (IP address, logs, browser, session metadata)

How We Use Information

We use information to operate the service, authenticate users, deliver analytics, manage subscriptions, detect abuse, and improve platform reliability. We may use aggregated and de-identified data for product analytics and service improvement.

• Provide and maintain ShortIQ platform features
• Process subscriptions, invoices, and plan controls
• Monitor platform security, fraud, and abuse prevention
• Improve reporting quality and product performance

Cookies and Analytics

ShortIQ uses essential cookies and similar technologies for authentication, session continuity, and core security controls. We may use analytics technologies to understand usage trends and feature performance.

You can configure browser controls for cookies, but disabling essential cookies may impact account access or service functionality.

Data Retention

We retain account and usage data for as long as necessary to provide the service, comply with legal obligations, enforce agreements, and resolve disputes. Retention timelines vary by data type and legal requirement.

Third-Party Services

We use trusted third-party providers for infrastructure and payment processing, such as hosting, observability, and billing services. These providers process data under contractual terms and are expected to maintain appropriate security controls.

Security Practices

We apply reasonable technical and organizational measures to protect personal data, including encryption in transit, access controls, rate limiting, logging, and authentication safeguards. No internet transmission or storage method is fully risk-free, but we continuously improve controls to reduce exposure.

Contact Information

For privacy questions or requests, contact the ShortIQ team via our website. You can also review our Terms of Service for platform usage terms and account obligations.